Effective date: August 22, 2026
These Terms & Conditions govern your access to and use of the Isomer Labs website and the purchase of products offered through it.
By accessing the website or placing an order, you agree to these Terms & Conditions.
Research use only
All products offered by Isomer Labs are sold strictly for legitimate laboratory, analytical, educational, or scientific research purposes.
Products are not intended for human consumption.
Products are not intended to diagnose, treat, cure, mitigate, or prevent any disease or medical condition and are not intended for therapeutic, veterinary, food, cosmetic, or household use unless expressly stated otherwise.
By purchasing from Isomer Labs, you acknowledge that you understand and accept these restrictions.
Purchaser responsibility
By placing an order, you represent that:
- You are at least 18 years old.
- You are legally permitted to purchase the products in your jurisdiction.
- You are purchasing products for legitimate research purposes.
- You possess or have access to appropriate knowledge, facilities, equipment, and safety procedures for handling research materials.
- You will comply with all applicable laws and regulations.
- You will not use products for human consumption or administration.
The purchaser is solely responsible for determining whether possession, purchase, importation, handling, or use of a particular product is lawful in their jurisdiction.
Product information
We make reasonable efforts to provide accurate product descriptions, images, specifications, and documentation.
Product images may be representative, and packaging may occasionally vary.
Nothing contained on our website should be interpreted as medical advice, clinical guidance, or a recommendation for human use.
Certificates of Analysis
Where available, Certificates of Analysis or other analytical documentation may be provided for specific products or batches.
Analytical results relate only to the sample or batch identified in the applicable documentation.
Website information must not be interpreted as a guarantee regarding uses outside intended research applications.
Orders
Submitting an order does not automatically constitute acceptance.
We reserve the right to refuse, cancel, limit, or hold an order when reasonably necessary, including in cases involving:
- Suspected fraud
- Payment issues
- Pricing errors
- Product availability
- Shipping restrictions
- Regulatory concerns
- Suspected misuse of products
If a paid order is cancelled by us before shipment, the applicable payment will generally be refunded.
Pricing
Prices are displayed in the currency shown on the website and may change without prior notice.
We reserve the right to correct typographical, pricing, or inventory errors.
Taxes, shipping fees, duties, or other charges may apply depending on the customer’s location.
Payment
Payment must be completed using the payment methods made available during checkout.
Customers are responsible for providing accurate billing and payment information.
Shipping
Shipping timelines are estimates and are not guaranteed.
Once an order is transferred to the carrier, delivery may be affected by circumstances outside our control.
Please review our Shipping Policy for further information.
Returns and refunds
Returns, replacements, and refunds are governed by our Return & Refund Policy.
Because research materials can be sensitive to storage, handling, contamination, and chain-of-custody conditions, eligibility for returns may be limited.
Intellectual property
All website content, including logos, graphics, text, product photography, layout, branding, and design elements, is owned by or licensed to Isomer Labs unless otherwise stated.
Content may not be copied, reproduced, distributed, or commercially exploited without authorization.
Prohibited use
You may not use the website to:
- Violate applicable law
- Commit fraud
- Interfere with website security
- Attempt unauthorized access
- Misrepresent your identity
- Purchase products for prohibited purposes
- Use our products contrary to stated research-use restrictions
Limitation of liability
To the fullest extent permitted by applicable law, Isomer Labs will not be liable for indirect, incidental, special, consequential, or punitive damages arising from misuse, improper handling, unauthorized use, storage conditions, or use outside the intended research purpose of products.
Nothing in these Terms excludes liability that cannot legally be excluded.
Indemnification
To the extent permitted by law, you agree to indemnify and hold Isomer Labs harmless from claims, losses, liabilities, or expenses arising from your unlawful use, misuse, handling, resale, or use of products contrary to these Terms.
Governing law
These Terms will be governed by the laws applicable to Isomer Labs and the jurisdiction in which it operates, subject to any mandatory consumer protection rights applicable to the customer.
Changes to these terms
We may revise these Terms & Conditions periodically. Updated terms become effective when published on the website.
Contact
Questions regarding these Terms may be sent to:
